Concord Fax Online Solutions
Concord Fax Online Fax-to-Email (F2E) service enables the receipt of
fax documents in electronic format as attachments to email messages. This is accomplished
by linking the F2E customer's telephone number to the email address (account). Faxes
are sent from a fax machine, in a normal fashion, by dialing the recipient's fax
number. These faxes travel through the Concord network and are delivered to the
customer's email inbox (inbound faxing) within seconds.
Concord's F2E service provides real-time failover (redundancy) for both outbound
and inbound communications. Most conventional IP fax providers and in-house solutions
only offer outbound failover, making their networks less reliable and subject to
local disruptions such as power outages and natural disasters. Concord customers
enjoy the unique advantage of a robust high availability network which is built
for reliability and speed. Other features of F2E include optional service utilities
such as FaxAssist, which allow faxes to be routed automatically to printers or specific
folder(s) for storing.
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Concord Fax Online Solutions
The Concord Print2Fax Driver is a utility used with Concord Fax Online
Email to Fax (E2F) for sending faxes. This utility converts any printable Windows
document to a faxable format with the click of a button. This utility installs as
a software application and appears like any printer, so customers can fax ("print")
directly from any Windows-printable application to any fax number worldwide. All
of this is accomplished as easily as one would print.
An innovative feature of Print2Fax is the ability to combine documents from different
applications into a single outgoing fax communication. Concord's Print2Fax utility
offers Concord customers far more versatility and options for sending their documents.
In addition to faxing the most commonly used file formats, Concord Fax Online can
now fax any printable Windows document.
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Concord Fax Online Solutions
The Concord Fax Online Email-to-Fax (E2F) service enables fax documents
to be sent from any computer or mobile device running a standard SMTP e-mail client.
Customers can send faxes by simply attaching one or multiple files to an email message.
When the email is sent to the Concord network, the attachments are processed and
transformed into a format suitable for delivery to fax machines. The fax is then
delivered to its destination fax machine anywhere in the world. The fax transmission
is completed within moments. Delivery status is returned to the sender in the form
of an email message.
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Concord Fax Online Solutions
MS Office
Concord Fax Online for Microsoft Office 2003, 2007 and 2010 fully integrates into
the Microsoft Office software suite, enabling faxes to be sent and received from
any Microsoft Office application. Faxes can be sent from any Microsoft Office application
using a convenient menu function.
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Concord Fax Online Solutions
MS Exchange 2010
Concord Fax Online provides full support for Microsoft Exchange 2010 in any deployment
scenario. Using Media Gateways or SIP Trunks, Concord Fax Online seamlessly integrates
with Microsoft Exchange Unified Messaging, regardless of UM being on a customer
premised based server or hosted in the cloud. Even customers without the Unified
Messaging Role installed can turn their Exchange 2010 investment into a powerful
and comprehensive fax solution just with a couple of mouse clicks. No need to install
additional software, purchase hardware or licensing and maintenance cost. With Concord
Fax Online, you simply pay for what you use.
Microsoft Exchange 2010 comes with everything you need to get going with Concord
Fax Online within minutes. A simple user interface allows you to specify a URI for
Concord's fully redundant high availability fax network. Then all you need is a
Concord Fax Online account and you can start faxing. Concord Fax Online supports
all Microsoft Exchange 2010 mail clients including regular Microsoft Outlook, Outlook
Web Access and Windows Mobile Outlook. Fax calls can even be routed through Microsoft
Office Communications Server 2007 R2 using uncompressed VoIP (G711) and the Concord
Network handling all aspects of the Fax Protocol.
Of course all communications can be secured with TLS.
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Concord Fax Online by Industry
HEALTHCARE
Concord Fax Online is the premier provider of hosted fax capabilities uniquely structured
to uninterruptedly evolve with the technological advancements in the healthcare
industry. Concord's internet based fax solutions enable healthcare facilities to
easily deploy a robust and redundant fax solution with high-availability, unparalleled
reliability, security and speed, enabling users to send and receive faxes wherever
e-mail can be accessed. This enables medical staff to effectively and securely transfer
medical documents such as lab test results, contracts and disclosures in an efficient
manner, independent of locations and time zones. Together with our partners, Concord
offers unique routing solutions for received faxes based on decades of fax experience
with healthcare facilities.
With the advancement of fax communications in the healthcare industry, transitioning
to a more efficient fax solution has become increasingly vital. Concord Fax Online
enables healthcare facilities to reduce cost and increase productivity while meeting
compliance goals with government mandated regulations such as the Health Insurance
Portability and Accountability Act (HIPAA).
In addition to ready to go fax integrations and applications, Concord provides a
comprehensive suite of Application Programming Interfaces allowing developers of
medical software to easily embed fax functionality in any health care software without
the cost and difficulty associated with fax servers. Concord Fax Online also enables
virtually all Healthcare Applications and EMR software while providing exceptionally
high-availability without capacity constraints.
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Concord Fax Online by Industry
FINANCIAL
Concord Fax Online is the revolutionary provider of hosted fax capabilities designed
to continuously evolve with the technological advancements in the financial services
sector. Concord's internet based fax solutions enable financial institutions to
easily deploy a robust and redundant fax solution with high-availability, unparalleled
reliability, security and speed.
Concord Fax Online provides the financial services sector with a communications
system that is reliable, secure and scalable, according to fluctuations in the businesses'
needs. Concord Fax Online offers a new approach for fax communications which guarantees
uptime, capacity, and security while complying with government mandated regulations
such as Sarbanes-Oxley (SOX), Gramm-Leach Bliley (GLB), Know Your Customer and Basel
II . Concord represents a logical choice for the financial services sector's needs
and a smart choice for the industry's bottom line.
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Concord Fax Online by Industry
INSURANCE
Concord Fax Online is the pioneering provider of hosted fax capabilities designed
to continually evolve with the technological advancements of the insurance industry.
Concord's internet based fax solutions enable insurance companies and agents/brokers
to easily deploy a robust and redundant fax solution allowing users to send and
receive faxes such as agreements, court filings and other critical documents wherever
e-mail can be accessed, while providing high-availability, unparalleled reliability,
security and speed.
Concord's state of the art routing simplifies fax processes, eliminates busy signals,
and provides a comprehensive and scalable fax management system using existing internet
and email infrastructure with no hardware or capital investment required. Seamless
integration with existing email makes the Concord solution easy to learn, easy to
deploy and easy to use. Concord provides insurance companies with redundancy and
security features that ensure that all faxes are sent/received, with fail-safe retrieval
of faxes from multiple locations and at any time of the day and are fully compliant
with government mandated regulations.
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Concord Fax Online by Industry
LEGAL
Concord Fax Online is the innovative provider of hosted fax capabilities designed
to continuously evolve with the technological advancements in the legal industry.
Concord's internet based fax solutions enable law firms to easily deploy a robust
and redundant fax solution enabling users to send and receive faxes such as agreements,
court filings and other critical documents wherever e-mail can be accessed with
high-availability, unparalleled reliability, security and speed. This enables attorneys
and their support staff to effectively collaborate independent of locations and
time zones. Together with our partners, Concord offers unique routing solutions
for received faxes based on decades of fax experience in law firms.
Concord's state of the art routing simplifies fax processes, eliminates busy signals,
and provides a comprehensive and scalable fax management system using existing internet
and email infrastructure with no hardware or capital investment required. Seamless
integration with existing email makes the Concord solution easy to learn, easy to
deploy and easy to use. Concord provides redundancy and security features that ensure
that all faxes are sent/received, with fail-safe retrieval of faxes from multiple
locations and at any time of the day.
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About Concord Fax Online (Short Version)
Concord Fax Online provides hosted fax capabilities with high-availability, unparalleled
reliability, security and speed. Concord is a proven leader in the IP Fax industry,
enabling customers to benefit from productivity gains, lower costs and better efficiencies
associated with improved and automated communications. Concord's revolutionary network
architecture provides real-time failover for both inbound and outbound communications.
Real-time failover for inbound communications, a product of significant capital
investment, represents a technological breakthrough for the IP fax industry and
is unique to Concord. Security has always been a priority for Concord as well as
its customers. For this reason, Concord supports encryption for all communications
to and from Concord's fully-secured data centers, guaranteeing secure communications
which meet the most stringent requirements and is compliant with government mandated
regulations such as HIPAA (Health Insurance Portability and Accountability Act),
Sarbanes-Oxley (SOX), Gramm-Leach Bliley (GLB), Patriot, Know Your Customer, and
Basel.
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About Concord Fax Online (Long Version)
Concord Fax Online provides hosted fax capabilities with high-availability, unparalleled
reliability, security and speed. Concord is a proven leader in the IP Fax industry,
enabling customers to benefit from productivity gains, lower costs and better efficiencies
associated with improved and automated communications. Concord's revolutionary network
architecture provides real-time failover for both inbound and outbound communications.
Real-time failover for inbound communications, a product of significant capital
investment, represents a technological breakthrough for the IP fax industry and
is unique to Concord. Security has always been a priority for Concord as well as
its customers. For this reason, Concord supports encryption for all communications
to and from Concord's fully-secured data centers, guaranteeing secure communications
which meet the most stringent requirements and is compliant with government mandated
regulations such as HIPAA (Health Insurance Portability and Accountability Act),
Sarbanes-Oxley (SOX), Gramm-Leach Bliley (GLB), Patriot, Know Your Customer, and
Basel.
Concord's desktop and mobile solutions include Email to Fax (E2F) and Fax to Email
(F2E) which convert faxing from a manual to an electronic process by sending and
receiving documents from any computer or mobile device. Concord Production Fax offers
high-volume, real-time electronic delivery of application-generated documents without
having to purchase any hardware, software or dedicated fax lines. Other solutions
such as Service Utilities allow customers to manage and route either the incoming
or outgoing fax communications either send or receive The Account Administration
Center (AAC) is a valuable tool that allows customers to administer and monitor
their Concord Hosted Fax account online 24/7. This web-based application provides
administrators master control for creating and maintaining user accounts and reporting.
Customers can also enable account administration through Web Services. Concord is
also fully integrated into Microsoft's Exchange 2010, Office 2010 and Office365.
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