About Concord
Concord is the premier provider of integrated fax solutions for business. Its advanced
network architecture provides best-of-breed capacity, reliability, and security
features, and supports a comprehensive range of service offerings including versatile
Web Services that facilitate integration with any corporate software application.
Concord customers enjoy all the benefits of feature-rich fax communications without
the cost, effort, and maintenance issues associated with conventional fax systems
and alternative fax technologies. This is achieved by platform-independent integration
of fax and email, which in turn adds value to existing IT infrastructure and maximizes
return on IT investments. Overall operations efficiency is greatly increased by
the reduction of paper volume and the automation of document handling. Concord's
software development kits enable easy customization of any software application
to render it "fax enabled". Concord's fax services are also available as a brand-labeled
solution for OEM customers.
By the same token, Concord's network architecture is flexible enough to accommodate
internal corporate policies (features such as specific fax cover pages or file formats)
or to ensure compliance with internal and external industry requirements. Concord's
secure fax delivery system is fully compliant with the Gramm-Leach Bliley Act (GLB),
Leadership Through Technology
Since its inception in 1996, Concord has been leading the industry with innovative
solutions that pushed the edge of what is possible. Today, Concord is spearheading
the industry with its fully redundant, SIP/T38 enabled network. Based on a pair
of fully redundant data centers located in Seattle, WA and Chicago, IL, Concord
provides full fax functionality even in the case of regional catastrophic events.
Concord's revolutionary data center failover technology provides real-time failover
for both inbound and outbound communications. The former, a product of significant
capital investment, represents a technological breakthrough in the industry by enabling
the rerouting of fax traffic in the blink of an eye. This results in exceptional
business continuity and reliability.
Security
Security has always been a priority for Concord as well as its customers. For this
reason, all communications to and from Concord's fully-secured data centers can
be encrypted, guaranteeing secure communications which meet the most stringent requirements.
In a nutshell, Concord customers enjoy the unique advantage of a robust network
which is built for reliability, security and speed.
Concord in the Community
Concord takes an active role in the community through its
Charitable Giving Program. Concord sponsors a variety of organizations through
financial and service donations.
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